Legal
Terms of Service
Effective Date: March 2026 | Website: primalhaircare.com
1. Overview
This website is operated by Primal Hair Care. Throughout the site, the terms "we," "us," and "our" refer to Primal Hair Care. By accessing or purchasing from this website, you agree to be bound by these Terms of Service. If you do not agree, please do not use this website.
2. Products & Use
Our products are cosmetic grooming formulations intended for external use only. By purchasing, you acknowledge: • You are responsible for reviewing ingredient lists. • You will perform a patch test before full application. • You understand individual sensitivities may vary. We are not liable for misuse, allergic reactions, or improper storage.
3. Orders & Payment
We reserve the right to: • Refuse or cancel orders at our discretion. • Limit quantities per customer. • Modify pricing at any time. All payments are processed securely through third-party payment providers. We do not store full payment card details.
4. Shipping
Shipping times are estimates, not guarantees. We are not responsible for: • Carrier delays • Lost packages after confirmed delivery • Incorrect shipping addresses entered by customers
5. Returns & Refunds
Due to the nature of cosmetic products, we do not accept returns on opened or used items. If your order arrives damaged or defective, contact us within 7 days of delivery at service@primalhaircare.com. Include your order number and photos.
6. Intellectual Property
All content including logos, product designs, copy, branding, and artwork is the property of Primal Hair Care and may not be copied or reproduced without written permission.
7. Limitation of Liability
Primal Hair Care shall not be liable for indirect, incidental, consequential damages, or loss of profits. Use of products is at your own discretion.
8. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of changes.