Legal
Privacy Policy
Effective Date: March 2026
Primal Hair Care respects your privacy and is committed to protecting your information.
1. Information We Collect
We may collect information you provide when you place an order, create an account, submit a review, apply to become a distributor, or contact us. This may include: • Name • Email address • Shipping address • Billing information • Order history • Information you submit through forms or support requests We may also collect limited technical information through cookies, analytics tools, and similar technologies to help us understand how visitors use the site.
2. How We Use Information
We use your information to: • Process and fulfill orders • Provide customer support • Send order confirmations and service-related communications • Review distributor applications • Improve website performance and user experience • Measure site traffic and marketing effectiveness • Help detect, prevent, or address fraud and misuse
3. Cookies and Analytics
We may use cookies, analytics tools, and similar technologies to understand website traffic, improve performance, and measure marketing effectiveness. These tools may collect information about how you interact with our site, device, browser, and general usage activity. You may disable cookies in your browser settings, though some site features may not function properly.
4. How We Share Information
We may share limited information with service providers that help us operate our website and business, including providers for: • Payment processing • Shipping and fulfillment • Email communications • Website hosting and platform services • Analytics and performance measurement These providers receive only the information reasonably necessary to perform their services.
5. Data Security
We use reasonable administrative, technical, and organizational measures to help protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
Depending on your location, you may have the right to: • Request access to personal information we hold about you • Request correction or deletion of your information • Opt out of marketing emails To make a privacy-related request, contact us at: service@primalhaircare.com
7. Third-Party Services
Our site may rely on third-party services and platforms to process payments, support site functionality, send emails, provide analytics, or otherwise help operate our business. Your use of certain third-party services may also be subject to those providers' own privacy policies and terms.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of the site after changes are posted constitutes acceptance of the updated policy.